Shipping & Returns

At FORMA XCVI, we want you to enjoy a smooth and reliable shopping experience. Please review our shipping and returns guidelines below.

Processing Time

  • Orders are processed within 24 hours after payment.

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Costs

  • Shipping rates are calculated at checkout based on your location and chosen service.

  • Free domestic shipping is available on orders over $150

  • We ship both domestically and internationally through trusted carriers such as (UPS, FedEx, DHL, USPS).

Delivery Times

  • Domestic Orders: Typically 3 - 5 business days after processing.

  • International Orders: Typically 10 business days, depending on customs clearance.

  • Please note: delivery times are estimates and not guaranteed.

Lost or Delayed Packages

  • Once an order is shipped, delivery is the responsibility of the carrier.

  • We are not responsible for lost, stolen, or delayed packages, but we will do our best to assist in resolving issues.

Returns & Exchanges

Eligibility

  • Returns are accepted within 48 hrs of delivery.

  • Items must be unworn, unwashed, and in original condition with all tags attached.

  • Final sale, discounted, or customized products cannot be returned or exchanged.

Process

  1. Email us at [Insert Email Address] with your order number and reason for return.

  2. Once approved, we’ll provide return instructions.

  3. Refunds will be issued to the original payment method within 5–10 business days of receiving the returned item.

Exchanges

  • Exchanges are available for size, color, or style changes (subject to stock availability).

  • If the requested item is unavailable, we will issue a refund or store credit.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.

  • We recommend using a trackable shipping service.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please notify us within 5 days of delivery. We will arrange a replacement or issue a refund at no extra cost.

Contact Us

For all shipping and return inquiries, please contact:
Email: info@formaxcvi.com